Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. FORMS
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Telecom Providers
    13. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiological Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Fire and Life Safety System
    9. Evacuation Purpose
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Threatening Person and Armed Intruder
    19. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Building Management Office

Lincoln Center

10220 SW Greenburg Road, Suite 310

Portland, OR 97223

 

Building Phone Numbers

Building Management Office 503 619 3100
Building Management Fax 503 619 3110
Courtesy Officer 503 619 3100 and follow prompts

BUILDING MANAGER

Shorenstein Realty Services, L.P. (“SRS”)

Property Manager  

Heidi Knapp hknapp@shorenstein.com

Assistant Property Manager 

Scott Crigger scrigger@shorenstein.com

General Manager

Kim Gach kgach@shorenstein.com