Tenant Handbook


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Elevator Malfunction

If you are in an elevator and it malfunctions, remain calm. Modern elevator technology makes it virtually impossible for the elevator to fall. There is no physical danger in a stalled elevator, only the inconvenience of waiting to be released. Pressing the emergency button within the cab will alert the elevator vendor the elevator is malfunctioning. The cab number will be identified, and so too, the specific floor on which it is stuck. The elevator company will be notified immediately and a technician dispatched to correct the problem. During business hours, these technicians may be on-site and can respond quickly. Property Management staff and/or courtesy officer will remain in constant contact and let you know what is being done.

 

In the event of a power outage, elevators will remain inoperable until the power has been restored.

 

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.