Tenant Handbook


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Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency situation, call 911. After calling the appropriate emergency agency, please contact the Building Management Office.

 

All Emergencies 911
Property Management Office 503 619 3100
Building Security and After Hours Emergency 503 619 3100 then follow the prompts
Fire Department 503 356 4700
Police Department (non-emergency) 503 629 0111

Important notes

If you call 911 as a result of a medical emergency, please be sure also to notify Property Management with your name, callback number, and location so that our personnel may swiftly guide the paramedics to your exact location.

If the audible alarm within the building sounds, please do not call the Management Office unless you have something specific to report. Property Management is aware of the noise, as well as the source of the alarm, and will determine whether it’s a legitimate emergency. Please keep the telephone lines clear so that Management may attend to the situation as quickly and efficiently as possible.

 

Communication During An Emergency

In an emergency, Building Management will make every attempt to provide information to you as quickly as possible. Methods of communication available include, e-mails, and phone calls, and in Lincoln Tower only, announcements via the Public Address (P.A.) system. Each method is explained in detail below:

 

Phone Calls

Building Management will make every attempt to call our primary tenant contacts in an emergency. It is very important to remember to advise Property Management when emergency contact information (such as home phone, cell phone, etc.) changes. It is also important to provide Property Management with an alternate contact in the event that the primary contact is not reachable, when the primary contact is out of town or on vacation. Please be sure to review your Emergency Contact Form at least once per month to make sure that we have the latest emergency information on file for your company. Please note that should an emergency occur during normal working hours, Property Management will first issue e-mails through regular channels, as these methods of communication distribute information more quickly than phone calls.

 

Public Address (P.A.) System

Building Management may use the P.A. system as a means of broadcasting information to Lincoln Tower. This is not available in 1 Lincoln, 2 Lincoln, 3 Lincoln, 4 Lincoln, 5 Lincoln and Lincoln Plaza. We would typically only use this form of communication for situations, which require immediate action from Lincoln Tower occupants, but may need to use the system if we discover that phones and/or the internet are not functional.

 

Your Role in Staying Informed

In an emergency, Property Management may not have access to each of these lines of communication. We will, therefore, need each tenant to be active in gathering information as well, by doing the following: Tune to local news for updates as this will be one of the information sources on which Property Management will rely. For other sources of information, please see the Sources of Emergency Information document located on the Electronic Tenant Handbook site. Keep e-mail open and check regularly so that any updates sent by Property Management are seen in as timely a manner as possible. If you have provided Property Management with a personal and a work e-mail address, please check each frequently.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.